Privacy Policy

Last Updated: 07/03/2025

Welcome to Milira Jewels ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website milirajewels.com (the “Site”) and purchase our products online. By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you create an account, place an order, or interact with our Site, we may collect personal information such as:

• Contact Information: Your name, email address, phone number, and mailing address.
• Account Credentials: Your username and password (or authentication data via social logins such as Google SSO or Facebook SSO).
• Payment Information: Payment details including UPI ID, credit/debit card information, wallet details, and other payment credentials provided through secure third-party payment gateways (e.g., Razorpay, PayU). Please note: We do not store your full payment details on our servers.

1.2 Non-Personal Information

We also collect data that does not directly identify you, including:

• Technical Data: IP address, browser type, device information, operating system, and usage data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze Site usage, and support marketing efforts. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use your information for various purposes, including:

• Order Processing: To process and fulfill your orders and provide customer support.
• Account Management: To manage your account and personalize your experience.
• Payment Processing: To process payments and prevent fraudulent transactions.
• Marketing and Communication: To send you promotional emails, newsletters, and updates about our products, offers, and services. You can opt out of marketing communications at any time.
• Analytics and Improvement: To understand how our users interact with our Site so we can enhance our products, services, and overall user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your data with:

• Service Providers: Third-party vendors who assist in processing orders, delivering products, payment processing, analytics, email marketing (such as Mailchimp), and advertising (such as Google Analytics and Google Ads). These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide these services.
• Legal and Regulatory Authorities: If required by law or to protect our rights, we may disclose your personal information to law enforcement agencies or regulatory authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. In such cases, we will notify you of any significant changes regarding your personal information.

4. Data Storage and Security

4.1 Storage

Your information is stored on secure servers located in India. We take reasonable steps to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

4.2 Security Measures

We use industry-standard security measures, including encryption and secure access protocols, to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your information is no longer required, we will take reasonable steps to securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information. If you believe that any information we hold about you is incorrect or incomplete, please contact us using the contact details provided below.

6.2 Withdrawal of Consent

You may withdraw your consent to our processing of your personal information for marketing purposes at any time. Please note that this will not affect the processing of data that we are required to perform for legal or contractual reasons.

6.3 Cookies

You can control cookie settings through your browser settings. However, disabling cookies may impact your user experience on our Site.

7. International Transfers

We do not transfer your personal information outside India. Should any international transfer become necessary, we will ensure that appropriate safeguards are in place to protect your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@milirajewels.com
• Phone: +91 95668 22457
• Mail: 9/2, Murugan Nagar, Udayampalayam, Chinnavedam Patti, Coimbatore, Tamil Nadu 641049, India