Shipping Policy

Last Updated: 07/03/2025

Thank you for choosing Milira Jewels – your trusted online destination for premium 92.5 Silver Jewelry. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website (milirajewels.com).

1. Shipping Area

Domestic Shipping Only: All orders are processed and shipped exclusively within India. We currently do not ship internationally.

Deliverable Locations: Our delivery network covers all major cities and towns in India. In the event your address is deemed undeliverable by our shipping partners, you will be notified and provided with a full refund within 7 banking days.

2. Order Processing and Shipment

Order Processing: Orders are processed within 24–48 hours (excluding weekends and public holidays) from the time of confirmed payment.

Shipping Schedule: Once your order has been processed, it will be dispatched using our selected courier partner(s). You will receive a shipping confirmation email with tracking details once your order is on its way.

Packaging: All products are securely packaged in a hard jewel box, accompanied by an external parcel cover and a certificate of authenticity. Our packaging is designed to protect your jewelry during transit.

3. Shipping Methods and Carriers

Primary Carrier: We primarily use Indian Post services, operated by the Indian Government, for reliable and efficient delivery.

Alternate Carriers: For some orders, we may choose other trusted Indian parcel and courier services based on availability and destination. Rest assured, we select only reputable providers to ensure your order reaches you safely.

Shipping Costs: Shipping is provided free of charge on all orders. There are no additional shipping fees at checkout.

4. Delivery Timeframes

Standard Delivery: Delivery times vary depending on your location and the courier service used. Typically, orders are delivered within 3-7 business days after dispatch.

Delays: While we strive for timely delivery, please note that delays may occur due to unforeseen circumstances (e.g., adverse weather, logistical issues, or strikes). In such cases, we will keep you informed of any significant delays.

5. Undeliverable Addresses

Verification: Please ensure that all shipping information is accurate. Milira Jewels will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete addresses.

Non-deliverable Areas: If an address is found to be non-deliverable, we will contact you to arrange an alternative delivery address. If no alternative can be provided, the order will be canceled and a full refund will be issued within 7 business days.

6. Order Tracking

Tracking Your Order: Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly from your account on our website.

7. Contact Us

If you have any questions or need further assistance regarding your order or shipping, please contact our customer support team:

  • Email: info@milirajewels.com
  • Phone: +91 95668 22457
  • Mail: 9/2, Murugan Nagar, Udayampalayam, Chinnavedam Patti, Coimbatore, Tamil Nadu 641049, India